3520 86th Street, Urbandale, IA 50322      Phone: 515-278-3945

Tax Info

Tax Help

Traditionally, AARP Foundation Tax-Aide is available at the library from February – April. This service is available free to taxpayers with low and moderate income, with special attention to those 60 and older. Through a cadre of trained volunteers, AARP Foundation Tax-Aide has helped low to moderate income individuals for more than 40 years.

AARP Foundation Tax-Aide is offered in cooperation with the IRS. Assistance is available on a first come, first served, in person basis only. Phone calls and reservations are not accepted.

Please bring last year’s tax return and current year W2s, 1099s (all income information).

More information on this program can be found at http://www.aarp.org/money/taxes/aarp_taxaide/.

The AARP national phone number is 888-687-2277.

*Library staff are unable to provide tax assistance or take messages for the AARP Tax-Aide Foundation volunteers.

Federal & State Tax Information

The library will provide copies of some federal tax forms as they become available from the IRS.

Library staff can assist you in locating specific tax forms and instruction booklets online. The library does charge a per page fee of $0.10 to print these items.



  • IRS Tax Forms and Publications: 800-829-3676
  • Federal Tax Questions: 800-829-1040 and assistance 844-545-5640
  • 24-hour Recorded Tax Help and Refund Information: 800-829-4477
  • Hearing-Impaired Tax Assistance (TTY): 800-829-4059
  • State Tax Information: 515-281-3114 (8AM-4:15PM) or 800-367-3388 (in Iowa)
  • State Tax Forms by Mail: 515-281-7239 or 800-532-1531 (in Iowa)
  • State Tax Refund Status: 515-281-4966 or 800-572-3944 (in Iowa)
  • Iowa Taxpayer Services Fax: 515-242-6487


Forms may also be obtained at:

Internal Revenue Service
Federal Building
210 Walnut Street
Des Moines, Iowa 50309
Office Hours: M-F 8AM-4:30PM, Closed 12PM-1PM over lunch
*Visitors to the Federal Building will not be admitted unless they present proper identification. 

Iowa Department of Revenue
Hoover State Office Building – 4th Floor
1305 E Walnut Street
Des Moines, Iowa 50319
Office Hours: M-F 8AM-4:30PM

Other States Tax Forms